Legal Policy NBM Centre LLC
1. Personal Information We Collect
2. Use of Collected Information
3. Information Protection
4. Consent
5. Class System
6. Use of images:
7. Registration and Class Management
8. Information Protection
9. Secure Communication
10. Legal Compliance
11. Incident Notification
12. Information to third parties
13. NBM Centre Cookie Policy
14. Changes to the Privacy Policy
15. Comment
16. Contact for Privacy Inquiries at NBM Centre
At New Beginning Music Center we are extremely motivated and passionate about teaching VOICE, VIOLIN, VIOLA, PIANO, GUITAR and Music in general. Our main goal is that students have fun playing and learning at the same time.
Our classes are completely face-to-face, with a qualified and highly prestigious teaching staff. On the site you can find all the class plans offered, as well as register where you can access the calendar and all the academic life of NBM Centre.
At NBM Centre, we value the privacy of our students and their families. This section details the type of personal information we collect and how we use it to deliver a quality educational experience.
1. Personal Information We Collect
When you sign up for our music classes or interact with our website, we may collect the following personal information:
Full Name: We use your full name to identify you and personalize our communication with you. This helps us to offer a more personalized service and to keep an accurate record of our students.
Email Address: We collect your email address to send you important information regarding your enrollment, class schedules, special events, and academy updates. It may also be used to respond to your inquiries and keep you informed about our activities.
Phone Number: Your phone number allows us to communicate with you more directly and quickly. This is especially useful for class reminders, schedule changes, or any other urgent information you need to know.
2. Use of Collected Information
The personal information we collect is used exclusively for the following purposes:
§ Manage your registration and participation in our music classes.
Send relevant communications about schedules, events, and promotions.
Respond to your questions and provide assistance when needed.
Improve our services and the overall experience of our students.
3. Protection of Information
We are committed to protecting the personal information we collect. We implement appropriate security measures to prevent unauthorized access, disclosure or misuse of your data.
4. Consent
By providing your personal information, you consent to NBM Centre using it in accordance with this privacy policy. If at any time you would like to update or delete your information, please feel free to contact us.
At NBM Centre, we are committed to using the personal information we collect responsibly and transparently. Below is how we use information collected from our students and their families:
5. Class System
At NBM Centre LLC, we value your privacy and are committed to protecting the personal information we collect. This privacy policy describes how we collect, use, and protect information related to our academy’s class system.
Information we collect
When you enroll in our classes, we may collect the following information:
– Full name
– Email address
– Phone number
– Payment information (if applicable)
Classes
If a student must miss a lesson, they must contact the teacher directly at least 24 hours in advance of the scheduled lesson. If 24 hours notice is not given, no make-up lesson will be offered.
Any changes to the agreement must be communicated within ten days of the last payment, using the Student Status Form to alter/suspend the monthly automatic billing payment. Otherwise, the following month (payment) will have no changes.
The instructor reserves the right to cancel a lesson for any reason. A make-up lesson will be offered.
Recovery Policy:
Make-up lessons are offered only if the student contacted the teacher 24 hours before the lesson or if the teacher missed the lesson for any reason. In this case, it is the teacher’s responsibility to schedule a day to do a make-up lesson. Make-up lessons will be done within the same month or the following month.
Same day cancellations prior to lesson due to illness or emergency may receive a complimentary make-up lesson a maximum of 2 times per year, schedule permitting and at the teacher’s discretion. Rescheduled lessons and make-up lessons must be scheduled NO LATER than 3 months after the original lesson date. Once a complimentary make-up lesson has been scheduled, it cannot be rescheduled.
Punctuality
Students are expected to arrive on time to their classes. Students arriving up to 15 minutes late may have to cancel the remainder of their class. The teacher reserves the right to not add missed time to the end of the class .
Student expectations:
§ ENJOY
§ Arrive on time to each lesson.
§ Bring all necessary materials (notebook, folder, lesson books, etc.) to each lesson.
§ Practice daily, complete assignments, be active, all as needed and based on the age of the student.
§ Asking questions and letting the teacher know when additional clarification is needed will allow the student to fully participate in the learning process.
§ Treat other students, themselves, the instruments, all materials, and the teacher with respect. Never discriminate against another student based on their religion, sexuality, or race, etc.
6. Use of images:
NBM Centre can capture images and videos of students during classes, rehearsals, performances, events and special activities. These images can be used for:
Promote the academy on our digital platforms, including the website, social media and newsletters.
· Document and celebrate our students’ achievements at events and activities.
· Create promotional materials, such as brochures, posters, and advertisements.
1. Consent
Before using images or videos that include students, NBM Centre will request consent from the parents or legal guardians of minors. This consent will be obtained through a form that will be provided upon registration or at specific events.
General Consent: By signing the registration form, parents or guardians may provide consent for the use of images and videos of their child in the activities listed above.
Opt-Out: Parents or guardians have the option to not consent to the use of their child’s image. In this case, NBM Centre undertakes to respect this decision and not to use images or videos in which the student appears.
2. Privacy Protection
We are committed to protecting the privacy of our students. Where images or videos are used, any personally identifiable information such as full names or contact details will be avoided unless explicit consent to do so has been obtained.
3. Revocation of Consent
Parents or guardians may revoke consent at any time by notifying NBM Centre in writing and steps will be taken to remove the images or videos from future publications.
4. Student Use of Images
If students wish to use images or videos of their peers on their own social media or platforms, they are advised to obtain consent from the individuals involved before
5. User Rights at NBM Centre
At NBM Centre, we value the privacy and protection of the personal information of our students and their families. As part of our commitment to transparency, we want to inform you of your rights in relation to the personal information we collect and manage. These rights include:
I. Right to Access Information
Students and their families have the right to request access to the personal information we hold about them. This includes the ability to know what data has been collected, for what purposes it is used, and who has access to that information.
II. Right to Correct Information
If you believe that the personal information we hold is inaccurate or incomplete, you have the right to request that it be corrected. NBM Centre undertakes to make the necessary amendments to ensure that the information is accurate and up to date.
III. Right to Delete Information
Students and their families have the right to request deletion of their personal information in certain circumstances. This may include situations where the information is no longer necessary for the purposes for which it was collected, or if consent for its use has been withdrawn.
IV. Right to Restrict Use of Information
In some cases, you may request that we restrict the use of your personal information. This means that although the information is held in our records, it will not be used for certain purposes until any dispute or concern is resolved.
V. 5. Right to Object to the Processing of Information
You have the right to object to the processing of your personal information in certain circumstances, in particular if you consider that your rights and interests outweigh the legitimate purposes for which the information is being used.
VI. 6. Right to Information Portability
If you wish, you may request that your personal information be transferred to another service provider. This applies to information you have provided that is processed by automated means.
VII. Right to File a Complaint
If you believe that your rights have been violated or that we have not handled your information in accordance with this policy, you have the right to lodge a complaint with the competent data protection authority.
7. Registration and Class Management
6. The personal information we collect is primarily used to manage student registrations for our music classes. This includes:
§ Process and confirm registrations.
§ Assign class schedules and groups.
§ Maintain accurate records of student attendance and progress.
2. Communication with Students and Families
We use the information collected to maintain effective communication with our students and their families. This includes:
§ Send important notifications about class schedule changes, cancellations, or special events.
§ Respond to inquiries and provide assistance related to the educational experience.
§ Facilitate communication between teachers and students, ensuring that everyone is informed and connected.
3. Information about Events, Promotions and News
Personal information is also used to keep our students and their families informed about activities and opportunities offered by NBM Centre. This includes:
§ Send newsletters about events, concerts, workshops and special activities organized by the academy.
§ Provide information about promotions, discounts and new classes or programs that may be of interest.
§ Share news and updates about the academy, including student achievements and relevant news.
4. Service Improvement
In addition, we use the information collected to evaluate and improve our services. This allows us to:
§ Collect comments and suggestions from students and their families.
§ Adapt our programs and classes to the needs and preferences of our students.
We are committed to implementing appropriate security measures to protect the information we collect from unauthorized access, disclosure or misuse.
The measures we have put in place are described below:
Restricted Access: Personal information is only accessible to authorized NBM Centre staff who need the information to perform their duties. This includes administrators and faculty who require access to data to manage enrollments, classes, and communications.
Data Protection: We use advanced security technologies, such as encryption and firewalls, to protect personal information stored on our systems. This helps prevent unauthorized access and safeguard data integrity.
Security Procedures: We have implemented internal security procedures governing the handling and storage of personal information. This includes regular staff training on the importance of data privacy and security.
Risk Assessments: We conduct periodic risk assessments to identify and address potential vulnerabilities in our information systems. This allows us to continually improve our security practices and adapt to new threats.
Safe Storage
Personal information is stored on secure servers and backed up regularly to prevent data loss. In addition, data is securely deleted when it is no longer needed for the purposes for which it was collected.
9. Secure Communication
When we communicate with you, we use secure methods to protect the information we share. This includes using encrypted emails and secure communication platforms.
10. Legal Compliance
We ensure that we comply with all applicable data protection and privacy laws and regulations. This includes implementing practices that respect users’ rights in relation to their personal information.
11. Incident Notification
In the unlikely event that a security breach occurs that compromises personal information, we are committed to notifying those affected in a timely manner and taking steps to mitigate any such breach.
12. Information to third parties
Below is our policy on sharing information with third parties and the circumstances in which this may occur:
Sharing Information with Third Parties: In general, we do not share our students’ personal information with third parties without their explicit consent.
However, there are certain circumstances in which we may share information, which are described below:
a. Service Providers: We may share personal information with trusted service providers who help us operate our academy and deliver our services.
This may include:
I. Educational management platforms: To manage registrations, payments and attendance.
II. Communication Services: To send emails, text messages, or notifications.
III. Technology providers: They help us maintain and secure our information systems.
IV. Events and Activities: If we organize events in collaboration with third parties, we may share information necessary for the planning and execution of such events.
V. In all these cases, we ensure that service providers comply with appropriate security and privacy standards and use the information only for the specific purposes for which it was shared.
b. Legal Compliance: We may share personal information if required to do so by law or in response to legal requests. This includes:
I. Compliance with laws and regulations: If required to comply with legal or regulatory obligations or to respond to legal processes.
II. Protection of Rights: If we believe it is necessary to protect our rights, the safety of our students, or public safety.
c. User Consent
I. In any other circumstances not mentioned above, we will request explicit consent from students or their families before sharing their personal information with third parties.
d. Security in Sharing Information
I. When we share information with third parties, we take reasonable steps to ensure that the information is handled securely and in accordance with our privacy policy. This includes signing confidentiality agreements and implementing appropriate security measures. nn6. Changes to the Information Sharing Policy
At NBM Centre, we use cookies and similar technologies on our website to improve user experience and provide a more personalized service.
Below we explain what cookies are, how we use them and how you can manage your preferences.
§ What are Cookies? Cookies are small text files that are stored on your device (computer, tablet or mobile phone) when you visit a website. These cookies allow the website to recognise your device and remember certain information about your visit, such as your preferences and settings.
§ How do we use cookies? At NBM Centre, we use cookies for the following purposes: Improve navigation: Cookies help us remember your preferences and settings, making it easier for you to navigate our website.
§ Usage Analysis: We use cookies to gather information about how users interact with our site. This allows us to analyse traffic and improve site content and functionality.
§ Personalization: Cookies allow us to offer you personalized content and advertisements based on your interests and browsing behaviors.
§ Security: Some cookies are essential to ensure the security of our site and protect user information.
Types of Cookies We Use
§ Essential Cookies: These cookies are necessary for the operation of the website and cannot be disabled. They allow basic functions such as navigation and access to secure areas of the website.
§ Performance Cookies: These cookies help us understand how visitors interact with our site by collecting information about the pages visited and the time spent on them.
§ Functionality Cookies: These cookies allow the site to remember your preferences (such as language or region) and provide enhanced, personalized features.
§ Advertising Cookies: These cookies are used to display advertisements relevant to you and your interests, as well as to measure the effectiveness of our advertising campaigns.
Managing Cookie Preferences
You have the right to manage your cookie preferences at any time.
14. Changes to the Privacy Policy
At NBM Centre, we are committed to keeping our privacy policy up to date and in compliance with applicable laws and regulations. We reserve the right to modify this policy at any time to reflect changes in our information handling practices or applicable legislation.
Right to Modify the Policy
The academy reserves the right to make changes to this privacy policy. Any modifications will be effective from the date of publication on our website. We recommend that you periodically review this policy to be aware of any updates.
Notification of Significant Changes
In the event that significant changes are made to our privacy policy, we are committed to notifying our students and their families in the following ways:
Email: We will send a notice to the email address provided during the registration process, informing you of the changes and their impact on the management of personal information.
Website Notice: We will post a prominent notice on our home page or in the privacy policy section of our website indicating that changes have been made and providing a link to the updated version of the policy.
Informational Meetings: In the event of significant changes, we may host informational meetings or question and answer sessions to address any concerns our students and their families may have.
Acceptance of Changes
By continuing to use our services following the posting of changes to this policy, you will be deemed to have accepted those changes. If you do not agree to the new policy, we encourage you to stop using our services and contact us to discuss your concerns.
We appreciate your trust in NBM Centre and are committed to protecting your personal information and keeping you informed about our privacy practices.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
16. Contact for Privacy Inquiries at NBM Centre
At NBM Centre, we value open communication and are here to help you with any questions or concerns you may have about our privacy policy or the handling of your personal information. If you wish to exercise your privacy-related rights, or if you have any queries, please do not hesitate to contact us using the following means:
You can email us at: info@nbmcentre.com. Our customer support team will be happy to answer your questions and provide you with any information you may need.
Phone
If you prefer to speak to someone directly, you can call us at: +1 (689) 337-5120. Our business hours are Monday through Friday, 9:00 am to 5:00 pm
Physical Address
If you wish to send us a written inquiry, you may do so at the following address: NBMusic Centre LLC. 11749 Nimbus Ln , Orlando, FL 32824, United State of America .
Contact Form
You can also use our contact form available on our website in the “Contact” section. Simply fill out the form and we will get back to you as soon as possible.
We appreciate your interest in NBM Centre and your trust in us. We are here to help you and make sure that your experience with our academy is positive and safe.